Alternative to GP

Common Ailments

The common ailments service is a FREE service provided by local pharmacies where patients can access advice and treatment on 26 conditions. The conditions included are:

  • Acne
  • Athlete’s Foot
  • Backache (acute)
  • Chickenpox
  • Cold sores
  • Colic
  • Conjunctivitis
  • Constipation
  • Dry Skin
  • Diarrhoea
  • Dry Eye
  • Haemorrhoids
  • Hay fever
  • Head lice
  • Indigestion / Reflux
  • Ingrowing toenail
  • Intertrigo / ringworm
  • Mouth ulcers
  • Nappy rash
  • Oral thrush
  • Scabies
  • Sore throat
  • Teething
  • Threadworm
  • Vaginal thrush
  • Verruca

First Contact Physiotherapist (In-house)

First Contact Physiotherapy (FCP) service is run from the practice where patients with musculoskeletal problems such as back or shoulder pain can be seen by a Physiotherapist, without necessarily needing to see a GP first.

During your consultation a Physiotherapist will take a full history of your condition and perform a brief assessment in order to try and help diagnose the cause of your pain. Following this they will help advise on whether further treatment is required or whether the condition can be managed with appropriate exercise interventions or lifestyle changes. The appointments tend to be shorter than more traditional Physiotherapy treatment sessions and do not involve any treatments such as massage or manipulation. Instead, the focus is on early assessment, diagnosis and advice on managing your condition, referring on for further Physiotherapy treatment if this is felt to be needed.

In our FCP clinics our Physiotherapist can help with musculoskeletal issues such as back, neck and joint pain by:

  • assessing and helping diagnose the cause of your symptoms.
  • giving expert advice on how best to manage your conditions
  • referring you onto specialist services for further treatment/investigation if necessary.
  • Signposting you back to your GP if further medical management/opinion is needed.

Please contact the practice to book an appointment on 01443 688880.

Self ref to MSK Physio Service (Cwm Taf)

Physiotherapy helps restore movement and function, maximises potential and helps prevent deterioration or complications that may occur when someone is affected by injury, illness or disability. Patients are able to self-refer to the Cwm Taf Morgannwg MSK Physiotherapy service by contacting 01443 471515 or by completing an online form on their website: Self Referral into MSK Physiotherapy Service – Cwm Taf Morgannwg University Health Board (

Mental Health Practitioner (in-house)

Mental health practitioner clinics are run weekly on a Friday. Clinics are suitable for patients 18+ who have low level, mild/moderate mental health or emotional difficulties. Especially those who are not known to mental health services and those who may be affected by situational factors impacting on their wellbeing. This is not a counselling or ongoing support service. The mental health practitioners are able to provide an initial consultation to support patients with managing their mental wellbeing, linking in with self-help, online, or local support and where necessary referring on to other appropriate agencies.

To make an appointment for a mental health practitioner, please contact the practice on 01443 688880.

Welsh Eye Care Service

Tests to make sure that your eyes are healthy. Specially trained eye care practitioners (optometrists and opticians)provide this free service. Contact your local Optometrists to enquire further.

Minor Injuries

Attend the Minor Injuries at Ysbyty Cwm Cynon for minor injuries requiring treatment that are up to 2 weeks old. Patients must contact the unit on 01443 444 075 before attending.


If you have tooth ache or mouth pain please contact your regular dentist. If you do not have a regular dentist, please contact Cwm Taf Dentistry emergency lines on 01443 680 168 or 01443 6800 166. Dental practices are closed on weekends and bank holidays.. if you need urgent treatment at this time please contact 111.

Community Co-ordinator (in-house)

Contact Melanie Holley on 0751 5166 036 or via email for emotional and physical wellbeing, accessing services and connecting you to your community. Melanie is able to offer appointments by telephone or face to face.